Hms Victory

For the price, these models of HMS Victory are astonishingly detailed - the 18" size is virtually indistinguishable from museum quality models costing several hundred pounds! The secret is a new moulding process, which enables our model-builders to create the intricate hull relatively quickly. Most of their efforts can be concentrated on the "bits that make her look right" such as the painting of the hull (by hand), the construction of the wooden deck, and the assembly of the remarkably authentic masts and spars. The main image shows the 18" model, with the 10.5" version shown top right and 5.5" bottom right. All sizes are supplied completely assembled and ready for display, accompanied by a history leaflet

Returns

Email us at address below with the following information
Please include: order number, item description, the reason for the return and whether you'd like a refund or a replacement. We'll email you back with instructions for returning the item(s) Alternatively, call us on 0845 120 4500

Refund policy

We want you to be happy with your purchase. If you're not, just return the product to us, following the instructions above, and we'll exchange or refund it. Please see below for products excluded from this policy.
Under the Distance Selling Regulations, if you buy online or by phone, your consumer rights entitle you to return the product(s) for a full refund if you request one in writing within 7 working days of receipt.
Normally we'll refund the original debit, credit or charge card used to purchase.

Condition of returns

It's important that returned items and their packaging are in the best possible condition, so please take reasonable care of them.

Products we're unable to cancel, refund or exchange

Unless faulty or not as described, we cannot cancel orders, refund or offer an exchange on: Special orders, personalised or made-to-measure products Perishable goods Flares or other hazardous goods CDs, DVDs, tapes or other recording media, software or video
We're unable to accept cancellations for these products once ordered.
This does not affect your statutory rights.

Buying large or long goods or hazardous products

Please check the dimensions of the delivery address for access (including doors, corridors, stairs and corners), as well as the proposed location, before you order large items to enable us to deliver your order successfully.